Author: Dr. Abhijit Gangopadhyay

Dr. Abhijit is currently Dean and Prof. of Human Resource, Organizational Behaviour at Aegis School of Business. He having more than 4 decades of experience in Management education. He has been associated with various leading academic institutions. He was Prof. & Dean, School of Management & Labour Studies, Tata Institute of Social Sciences, Mumbai (TISS). He was also founding Dean of Indian Institute of Management, Indore (IIM Indore)

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Data Science

Big Data & Business Analytic for Sustainability of Competitive Advantage in Service Organization

Dr. Abhijit GangopadhyayComment(0)

A growing number of companies are finding their service businesses under threat. The culprits are members of a new wave of digital upstarts that capitalize on changes in technology, customer behaviour, and the availability of data to create innovative, customer-friendly alternatives to the services incumbents offer. The review is an attempt to discuss possible implications […]